SRA is proud to showcase Carrin Smith, our dynamic Director of Customer Success, in this insightful interview. Carrin’s career journey exemplifies resilience and strategic thinking. Beginning as a sales coordinator, she meticulously honed her skills in event management and relationship building. Over time, she navigated diverse industries like telecommunications and construction equipment, enriching her experience and solidifying her expertise in talent management solutions. Recognizing a perfect fit at SRA, Carrin’s decision was fueled by her prior successful collaboration with Sam Daurizio and her alignment with SRA’s goals and leadership style.
Now, as Director of Customer Success, Carrin is energized by the prospect of integrating innovative technologies and fostering strong client relationships. Her immediate focus is on understanding client needs and leveraging her extensive experience to cultivate mutually beneficial partnerships. By prioritizing collaboration and fostering strong client relationships, Carrin aims to seamlessly integrate her department with SRA’s overall mission and vision.
Look forward to Carrin’s leadership as she champions a culture of innovation within her team, utilizing her diverse sales methodology training to cultivate creative problem-solving. Carrin is also passionate about empowering aspiring sales professionals, emphasizing the importance of continuous learning, shadowing experienced professionals, and prioritizing consultative selling. With her unwavering commitment to growth, Carrin’s long-term vision is to expand SRA’s market presence and build a team that embodies passion and dedication. We at SRA are honored to support Carrin on this exciting journey!